Discussion about this post

User's avatar
Nancy Berglass's avatar

Also, TheRealReal's customer service is terrible; that's a reality shoppers have to be prepared for. If there's a problem with an item, you have to log in to a chatbox and repeat yourself endlessly until the actual human (who mostly uses boilerplate responses to your issues) assigned to your case *might* try to resolve it. Also, it's $15 to ship an order, and another $15 to return.

1 more comment...

No posts

Ready for more?